Terms of Use

Last updated: 09/08/2026

1. Acceptance of Terms

By accessing or using this website (the "Site"), operated by Creativa Ltd ("we", "us", "our"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Site.

2. Who We Are

  • Registered company name: Creativa Ltd

  • Registered address: 38 High Street, Colchester, Essex, CO5 7ET

  • Contact email: [email protected]

3. Our Services

Creativa Ltd provides premium interior surface finishes including microcement, Venetian plaster, and liquid metal finishes. Any quote, estimate, or price shown on the Site or provided in response to an enquiry is indicative only and subject to confirmation following a consultation, site visit, or formal proposal.

4. Use of the Site

You agree to use the Site only for lawful purposes. You must not:


  • Submit false, misleading, or fraudulent information via our forms

  • Attempt to gain unauthorised access to the Site or our systems

  • Use the Site to transmit spam, malware, or harmful content

  • Scrape, copy, or reproduce Site content without permission

5. Enquiries and Bookings

When you submit an enquiry, request a quote, or book an appointment through the Site, you're providing information that we (and our appointed marketing agency, EEIG Growth Solutions) will use to respond to you, as described in our Privacy Policy. Submitting an enquiry does not create a binding contract for services — a contract is only formed once we've provided a formal quote and you've accepted it in writing.

6. Intellectual Property

All content on the Site — including text, images, logos, and design — is owned by or licensed to Creativa Ltd and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use this content without our prior written consent.

7. Third-Party Links and Services

The Site may link to or integrate with third-party platforms (e.g. booking calendars, payment processors, WhatsApp). We are not responsible for the content or practices of these third parties.

8. Disclaimer

The Site and its content are provided "as is" without warranties of any kind. While we aim to keep information accurate and up to date, we do not guarantee the Site will be error-free or uninterrupted.

9. Limitation of Liability

To the fullest extent permitted by law, Creativa Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site. Nothing in these Terms limits our liability for death, personal injury caused by negligence, or fraud, where such limitation is not permitted by law.

10. Indemnity

You agree to indemnify Creativa Ltd against any claims, damages, or expenses arising from your misuse of the Site or breach of these Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us

Creativa Ltd | 38 High Street, Colchester, Essex, CO5 7ET | [email protected] | 01206 413798